Cisco AnyConnect Secure Mobility Client Supported Operating Systems and Requirements

Cisco AnyConnect Overview Cisco AnyConnect - Empower your employees to work from anywhere, on company laptops or personal mobile devices, at any time. AnyConnect simplifies secure endpoint access and provides the security necessary to help keep your organization safe and protected. Cisco anyconnect mac sierra free download We will continue to look at any way we can optimize this experience in subsequent maintenance releases. Also make note of the GroupName - you'll need that in a bit as well.

Objective

The objective of this document is to show you the details about the supported operating systems (Windows, Linux, Mac) of the Cisco AnyConnect Secure Mobility Client and their requirements.

The Cisco AnyConnect Secure Mobility Client, also known as the Cisco AnyConnect VPN Client, is a software application for connecting to a Virtual Private Network (VPN) that works on various operating systems and hardware configurations. This software application makes it possible for remote resources of another network become accessible as if the user is directly connected to the network, but in a secure way. Cisco AnyConnect Secure Mobility Client provides an innovative way to protect mobile users on computer-based or smart-phone platforms, providing a more seamless, always-protected experience for end users, and comprehensive policy enforcement for an IT administrator.

For additional information on AnyConnect licensing on the RV340 series routers, see this article

Software Version

AnyConnect Secure Mobility Client 4.4 | (Download latest)

AnyConnect Supported Operating Systems and Requirements

AnyConnect Support for Microsoft Windows

Windows Operating Systems

Windows 7 Special Pack (SP) 1
Windows 8
Windows 8.1
Windows 10 x86 (32-bit) and x64 (64-bit)

Windows Requirements

Pentium class processor or greater
100 MB hard disk space
Microsoft Installer version 3.1
Upgrading to Windows 8.1 from any previous Windows release requires you to uninstall AnyConnect, and reinstall it after your Windows upgrade is complete.
Upgrading from Windows XP to any later Windows release requires a clean install since the Cisco AnyConnect Virtual Adapter is not preserved during the upgrade. Manually uninstall AnyConnect, upgrade Windows, and then reinstall AnyConnect manually or via WebLaunch.
To start AnyConnect with WebLaunch, you must use the 32-bit version of Firefox 3.0+ and enable ActiveX or install Sun JRE 1.4+.
ASDM version 7.02 or higher is required when using Windows 8 or 8.1

Install Cisco AnyConnect Secure Mobility Client on a Windows ...

AnyConnect Support for Linux

Linux Operating Systems

Linux Red Hat 6
Linux Red Hat 7
Ubuntu 12.04 Long Term Support (LTS)
Ubuntu 14.04 (LTS)
Ubuntu 16.04 (LTS) (64-bit only)

x86 instruction set
64-bit processor
32 MB Random Access Memory (RAM)
20 MB hard disk space
Superuser privileges are required for installation
libstdc++ users must have libstdc++.so.6 (GLIBCXX_3.4) or higher, but below version 4
Java 5 (1.5) or later. The only version that works for web installation is Sun Java. You must install Sun Java and configure your browser to use that instead of the default package.
zlib — to support SSL deflate compression
xterm — only required if you're doing initial deployment of AnyConnect via Weblaunch from ASA clientless portal
gtk 2.0.0
gdk 2.0.0
libpango 1.0
iptables 1.2.7a or later
tun module supplied with kernel 2.4.21 or 2.6

AnyConnect (Versions 4.8 and above) Support for Mac OS X (Catalina)

Mac OS X Operating Systems

Mac OS X 10.15 ( Details from Apple | AnyConnect 4.8 Release Notes)

AnyConnect (Versions 4.7 and below) Support for Mac OS X

Mac OS X Operating Systems

Mac OS X 10.10
Mac OS X 10.11
Mac OS X 10.12
Mac OS X 10.13

Mac OS X Requirements

AnyConnect requires 50 MB of hard disk space.
To operate correctly with Mac OS X, AnyConnect requires a minimum display resolution of 1024 by 640 pixels.

Introduction

This document briefly describes the possible error messages that appear during the installation of AnyConnect VPN client on Apple MAC machines and their corresponding resolutions.

Prerequisites

Requirements

There are no specific requirements for this document.

Components Used

The information in this document is based on these software and hardware versions:

Cisco ASA Security Appliance that runs software version 8.x
Cisco IOS^® Router that runs Cisco IOS Software Release 12.4(20)T
Cisco AnyConnect Client software version 2.x

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Error Messages

This section shows a list of error messages along with the solutions.

Package Corrupt Error Message

When AnyConnect 2.3 is launched from an Apple MAC machine, the Anyconnect Package corrupt or unavailable error message appears and eventually, the connection attempt fails.

Solution

This can be a problem with the absence of the MAC-related AnyConnect package on the flash of the router. Upload the suitable AnyConnect package for MAC in order to resolve this issue. Upload the corresponding AnyConnect package, which depends upon the MAC architecture. For MACs on the Intel processor, you need the i386 macos image and for MACs that run the Power PC processor (PPC) you need the powerpc macos image. These are example packages for your reference:

anyconnect-macosx-i386-2.5.3055-k9.pkg
anyconnect-macosx-powerpc-2.5.3055-k9.pkg

Split DNS Issues

When split DNS is enabled on an AnyConnect setup, it is found that all the DNS queries are sent in clear but not tunneled. This is a problem with only the Apple MAC machines and works fine with Windows machines.

Solution

This behavior is observed and filed in Cisco bug ID CSCtf03894 (registered customers only) . In order to resolve this issue, you can upgrade to the AnyConnect release 3.0.4235, which has the Split DNS Functionality Enhancement. As a workaround, you can also use the built-in IPSec VPN client supported by Apple, which does not have this issue.

SVC Error Message

The launch of AnyConnect from a Macbook Pro running OSX Leopard is not successful. The VPN gateway is ASA running 8.0.4. The connection fails and the SVC Message: 16/ERROR: Initialization failure (mem allocfailed, etc.) error message appears.

Solution

This can be a problem with the way the MAC machine attempts to connect to the ASA. First verify if any IPv6 adaptors are enabled on the MAC machine and check if MAC tries to contact ASA over the IPv6 network. If so, it fails as the IPv6 is not supported with AnyConnect. In order to resolve this, disable the IPv6 related services on the MAC machine and try to connect with an IPv4 address.

Web-based Installation Error Message when AnyConnect is Launched on MAC

There are intermittent issues with you launch the AnyConnect version 2.5 on the MAC with OSX 10.5.6. The web-based installation was unsuccessful error message appears. At that time, you are unable to download and install AnyConnect, and the browser used is Firefox. If you reboot the MAC machine, this fixes the issue temporarily, but intermittently, the issue happens again.

Solution

Cisco Anyconnect Mac Sierra Download 10.13

Verify if your VPN gateways are connected in Load-balancer mode. If it is connected, then there could be some DNS cache-related issues that cause improper DNS redirects. In order to resolve this issue, always try to map the DNS URL to connect to one specific VP

Objective

Software Version

AnyConnect Supported Operating Systems and Requirements

AnyConnect Support for Microsoft Windows

AnyConnect Support for Linux

AnyConnect (Versions 4.8 and above) Support for Mac OS X (Catalina)

AnyConnect (Versions 4.7 and below) Support for Mac OS X

Contents

Introduction

Prerequisites

Requirements

Components Used

Conventions

Error Messages

Package Corrupt Error Message

Solution

Split DNS Issues

Solution

SVC Error Message

Solution

Web-based Installation Error Message when AnyConnect is Launched on MAC

Solution

Cisco Anyconnect Mac Sierra Download 10.13